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Windows 11 Update Halted on Devices Running Certain Ubisoft Games Due to Crashes

Microsoft has temporarily paused the rollout of its Windows 11 24H2 update for devices running specific Ubisoft games after numerous reports of crashes and black screens surfaced. The issue, which affects popular titles like Assassin’s Creed Valhalla, Assassin’s Creed Origins, Assassin’s Creed Odyssey, Star Wars Outlaws, and Avatar: Frontiers of Pandora, has prompted collaboration between Microsoft and Ubisoft to identify and resolve the underlying problem.

Users began reporting issues shortly after the 24H2 update was installed, with some games becoming unresponsive or failing to launch altogether. Ubisoft has issued a temporary fix for Star Wars Outlaws, but according to Microsoft, the solution may not completely eliminate disruptions.

To prevent further issues, Microsoft has implemented a compatibility hold on devices with the affected games installed. These systems will not receive the 24H2 update through the standard Windows Update channels until the issue is addressed. Microsoft has also advised users against manually forcing the update via the Windows Installation Assistant or media creation tool.

The compatibility hold highlights Microsoft’s effort to safeguard user experience during significant updates, though it has left some gamers frustrated, especially those eager to explore the new features in the 24H2 version. Ubisoft is reportedly working on permanent fixes for its impacted games, while Microsoft is exploring broader solutions to ensure compatibility for future updates.

The Windows 11 24H2 update introduced several performance improvements, security features, and enhancements tailored for gaming, but this hiccup underscores the challenges of maintaining software compatibility across a diverse ecosystem of applications and games. Users with unaffected systems can continue to enjoy the update, while those affected are urged to remain patient as both companies work toward a resolution.

This situation also raises questions about how closely gaming developers and operating system providers collaborate to ensure seamless updates, particularly for AAA titles with significant player bases. As gaming continues to evolve as a dominant force in the tech landscape, such incidents may prompt both developers and platform providers to tighten their compatibility testing processes.

For now, users are encouraged to monitor updates from Microsoft and Ubisoft for further developments. Both companies have assured players that resolving the issue is a top priority.

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